Since our products are fresh flowers, no type of refund or credit will be issued.
Please note that if you mix colors on the eternity roses there is always a slight risk that they can dye and switch to other colors. This can happen depending on the temperature and the time you’ve had your eternity box.
We always recommend combining dark colors with each other and bright colors with each other. Note that no repurchase will occur if this occurs.
Orders can not be canceled when La Rosé has started processing the order. In order to provide a fast deliver of our fresh flower boxes, the processing of an order begins immediately after you’ve placed it. If you would like to change or cancel your order, please call us to check if the order processing has begun. We encourage you to check your order before sending it.
La Rosé has the right to photograph the flower boxes before they ship. The photographs are published on our website or other promotional media for La Rosé’s marketing and advertising purposes, unless it is not requested in writing by you not to do so.
If you have any questions or concerns about our terms and conditions and our delivery, please feel free to contact us and we will be happy to tell you more. The best way to reach us is by e-mail, but you can of course also give us a call.
PHONE: +46 (0)8-33 13 50